OroSpot offers FREE shipping on all orders delivered within the United States. We ship our items Monday through Friday, with the exception of all major US holidays (when the Post Office is closed). We try to ship the items as quickly as possible, but the delivery dates are estimates and are not guaranteed. If you need your item before a specific date, please contact us directly.
All shipments going outside of the United States will be shipped via FedEx/USPS Express Mail for $40.
NOTE TO INTERNATIONAL BUYERS:
We are honored that you chose to buy jewelry from us! We are sure you will absolutely love our pieces, but to make the purchase as smooth as possible we want to give you a heads up: due to customs and all kinds of red tape, you may experience longer shipping times.
Also, please note that almost every country has its own taxes and tariffs when importing goods, so you may be charged additional fees at your local customs. Most countries charge import duties and VAT taxes based on the declared value of the merchandise. Please contact us directly if you have any questions and we will do our research to answer the as best as we can.
In the unlikely even that you need to return the jewelry to us, the customer is responsible for shipping costs. Also, while it is completely not fair, if you return an item for which you already paid import taxes, those taxes are not refundable. We do not collect them (your country does) and we are in no position to refund them to you.
Returns and exchange details
100% Satisfaction Guaranteed
If you don’t love what you bought you can return the jewelry for full refund. We accept returns for any reason within 30 days of receipt. The item must be returned in the same condition as when shipped, with all original packaging. Please include all tags and papers that came with it. Before you ship your return you will need a return authorization from us. Please contact us at firstname.lastname@example.org to obtain one.
We do not accept returns or exchanges if you purchased a piece that was custom-made for you or if you bought it through our layaway/finance plan.
Custom orders include: special metal or/and gemstone requests that are not available as a regular option on the website (i.e. platinum, 18k, etc.).
Also, if we set a stone in jewelry you provided or if we put your stone in our jewelry, those orders are considered custom and are not refundable/returnable/exchangeable.
If you order required a special size of ring (other than the ones in the drop down menu), it is considered a special order and it cannot be returned. Please see more details in Order Cancellations section below.
We cover the cost of shipping (when applicable) if we ship the wrong item or if the item arrives damaged.
We cannot accept returns on special ordered products, engraved products or photo-imprinted products. Items must be returned in its original condition, meaning that it has to be unworn and unaltered, including sizing the timepiece. Additionally, the item must be sent back with the seal unbroken in its original box and all paperwork intact. What “original condition” means is that it must have no scratches, marks, or blemishes. Also, the manufacturer tags and protective stickers have not been removed. Note that dings and scratches will happen even if a watch or jewelry has only been worn for a few hours. If your item was delivered with a diamond certificate and that certificate is not returned, you may be liable for the $250 replacement cost. All items being returned or exchanged must have an RMA number. Please request a Return Merchandise Authorization (RMA) number, by phone or email prior to returning the item. Any item returned without an RMA number will not be accepted and will be sent back at the buyers’ expense or an extra $50 RMA processing fee will apply. Any purchases made by either a watch manufacturer, watch brand distributor, or any person acting on their behalf, in any manner are not eligible to be returned to us for any reason. If you have ANY questions concerning our Return Policy, please do not hesitate to Contact Us
New York State Orders:
New York State charges an 8.875% sales tax. If the item is being shipped anywhere within the New York State we are obligated to add it to the value of your piece. Orders shipped to any other state outside New York State are shipped tax-free. Sales tax is determined by the shipping address, not the billing address.
Terms of Sale
We accept the following payment methods: * All major credit cards (American Express, Visa, MasterCard and Discover) * PayPal. (As per PayPal requirements, we can only ship your order to the confirmed address on your PayPal account. * Money Orders, Certified Checks are accepted.
All prices are listed in US Dollars, unless otherwise indicated. Orders are not binding until payment as been accepted and verified.
While we make every effort to ensure the product information and pricing on OroSpot is accurate and current, there may be instances where inaccurate or incomplete data is displayed. In the event item data is incorrect, such as listed with an incorrect price, availability, or with incorrect information, OroSpot shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event an item is not priced correctly, OroSpot, at our discretion, will do one of the following: • If an item is priced lower than the displayed price, you will be charged the lower amount and we will ship the item. • If an item is priced higher than the stated amount, we will either contact you for instructions or cancel your order and notify you of such cancellation. If we cancel your order after your payment has been processed, we will issue you a full refund. • We reserve the right to correct errors and/or update the content on our website at any time without notice.
website you (the “Member”) agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at OroSpot.com / www.OroSpot.com.com
website. Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.
Description of Service
OroSpot.com is providing Member with access to unique designer jewelry and watches. Member must provide (1) all equipment necessary for their own Internet connection, including computer and modem and (2) provide for Member’s access to the Internet, and (3) pay any fees relate with such connection.
Disclaimer of Warranties
The site is provided by OroSpot.com on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, OroSpot.com makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. OroSpot.com shall have no liability for any interruptions in the use of this Website. OroSpot.com disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, therefore the above-referenced exclusion is inapplicable.
Limitation of Liability
OroSpot.com SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR OROSPOT.COM SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEB SITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF OROSPOT.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS IS INAPPLICABLE.
Member agrees to indemnify and hold OroSpot.com, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of Member’s use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member’s computer, of any intellectual property or any other right of any person or entity.
Modifications and Interruption to Service
OroSpot.com reserves the right to modify or discontinue the Service with or without notice to the Member. OroSpot.com shall not be liable to Member or any third party should OroSpot.com exercise its right to modify or discontinue the Service. Member acknowledges and accepts that OroSpot.com does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.
Disclaimer Regarding Accuracy of Vendor Information
Product specifications and other information have either been provided by the Vendors or collected from publicly available sources. While OroSpot.com makes every effort to ensure that the information on this website is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on this website.
OroSpot.com makes no warranties or representations whatsoever with regard to any product provided or offered by any Vendor, and you acknowledge that any reliance on representations and warranties provided by any Vendor shall be at your own risk.
Compliance with Laws
Member assumes all knowledge of applicable law and is responsible for compliance with any such laws. Member may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.
Copyright and Trademark Information
All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2007 OroSpot.com, with all rights reserved, or is the property of OroSpot.com and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of OroSpot.com is strictly prohibited. Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of OroSpot.com.
OroSpot™ and OroSpot.com™ are proprietary marks of OroSpot.com. OroSpot’s trademarks may not be used in connection with any product or service that is not provided by OroSpot.com, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits OroSpot.
All other trademarks displayed on OroSpot’s website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with OroSpot.com.
Notification of Claimed Copyright Infringement
Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, OroSpot.com designates the following individual as its agent for receipt of notifications of claimed copyright infringement. By Telephone: 1-(212)-380-1457 By Email: policies@OroSpot.com
OroSpot.com retains the right, at our sole discretion, to terminate any accounts involved with botnets and related activities. If any hostnames are used as command and control points for botnets, OroSpot.com reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion.